Microsoft Teams Insider
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
Episodes
205 episodes
What is the True Value of Copilot?
Brett Johnson, Microsoft 365 Copilot GBB (Global Black Belt), shares his personal and customer experience of how Copilot in Microsoft Teams and beyond is streamlining meetings, communications a...
Mahendra Sekaran, Corporate Vice President Teams Phone, M365 at Microsoft
Mahendra Sekaran, Corporate Vice President, Teams Phone, M365 at Microsoft discusses the journey of Microsoft Teams, his role, Understanding IC3 (Intelligent Conversations and ...
Dynamics 365 Contact Center Explained with Alan Ross, Partner Group PM Manager
Alan Ross, Partner Group PM Manager, Dynamics 365 Contact Center at Microsoft delves into Dynamics 365 Contact Center and the role of Copilot in improving agent productivity and customer expe...
Neat and Shure’s Integration: What is the Benefit to Customers?
Sherri Pipala, Senior Director Global Alliances at Neat, and Tyler Troutman, Strategic Market Development Team at Shure, ...
Shawn Harry's Journey Deploying Microsoft UC in Big & Complex Customers
Shawn Harry, Microsoft 365 Solutions Architect, shares his journey in the Microsoft Unified Communications space. Tom and Shawn talk about the evolution of the UC landscape and the challenge...
Support Timelines for Android Teams Rooms and Phones - a Customer Perspective
Dan Hall, Global IT Collaboration Solution Owner at a large manufacturing company gives us a view on using Android-based Phones and Rooms for Microsoft Teams and support timeline considerations.The impact of an upcoming M...
Microsoft Teams Update - August 2024
Microsoft Teams Monthly Update - August 2024Microsoft Earnings FY24 Q4 Modern Work InsightsMultiple Teams Client ImprovementsCustom Emojis and ReactionsCopilot Dashboard for all M365 Copilot users...
Understanding Teams SIP Gateway with Chandranshu Singh, Senior Product Manager
Chandranshu Singh, Senior Product Manager for Microsoft Teams SIP Gateway discusses the evolution of SIP Gateway from initial release to today, and its value in reducing infrastructur...
DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience
Recorded live at Commsverse 2024, Gunnar Meyer, Head of IT Service Delivery at DERTOUR Suisse, the second largest tour operator in Europe, shares their Microsoft Teams journey and...
Lessons from BT's Large Scale Microsoft Teams Rooms Deployment
James Robinson, Director & Principal AV Consultant at AVenture Audio Visual, shares his extensive previous experiences with deploying Microsoft Teams Rooms at scale at BT.
Microsoft Devices Ecosystem Platform (MDEP) Explained
Yoav Barzilay, Microsoft Senior Product Manager, explains the Microsoft Devices Ecosystem Platform (MDEP) and how it fits in the Microsoft Teams devices ecosystem.Microsoft Devices Ecosystem Platform (MDEP) is a distribution of Andr...
AV and UC Converging with John Bailey, Senior Vice President AVI-SPL
John Bailey, Senior Vice President of Technology and Innovation at AVI-SPL, discusses industry changes and the convergence of AV and IT.The industry is experiencing a convergence of AV and ITThe need to focus on reliability...
Microsoft Mesh, Real-world Use cases and AI Futures
Jeremy Dalton, Head of Immersive Technologies at PWC and Cathy Moya, Senior Customer Success Program Manager - Mesh Team at Micros...
Microsoft Teams Monthly Update July 2024
Microsoft Teams Monthly Update Briefing - July 2024EU issues 'Statement of Objections' to Microsoft - What does this mean for Teams?Important Microsoft Teams Rooms and Phone update (MC804766) Dynamics 365 Cont...
The Evolution of Microsoft Teams Rooms and Devices with Craig Durr
Craig Durr, Chief Analyst and Founder of The Collab Collective explores the evolution of meeting room technology, AI's impact and multi-camera solutions.Craig's launch of The Coll...
Enhancing Efficiency at Century Communities with Microsoft Teams Phone
Craig Cothern, National Director of IT Delivery at Century Communities, a top 10 home builder in the US, and Oli Lifely...
Making your Microsoft Teams Meeting Room Intelligent
Chris Fitzsimmons, Senior Solutions Architect at AVI-SPL and MVP Tom Arbuthnot explore Copilot and AI in Microsoft Teams Rooms and BYOD, what is available today, what is coming, and the valu...
Microsoft Teams Update - June 2024
Microsoft Teams (and Dynamics 365 Contact Center and Places) Monthly Update Briefing - June 2024New Dynamics 365 standalone "Copilot" Contact Center Microsoft Places Public Preview Team Copilot and Custom...
Truly Working from Anywhere with Teams Phone Mobile
Robert Skyrme, BT/EE Technical Pre-Sales Consultant and Tom Arbuthnot explore everything Teams Phone Mobile, including its benefits and real-world use cases for field workers, sa...
The Importance of Employee Education in Adopting AI to Drive Meaningful Change
Jamie Wheeldon, Chief Architect at Symity and MVP Tom Arbuthnot dive deep into the impact of generative AI on the Modern Workplace. Listen to their discussion around the challenges and oppor...
How to be More Efficient whilst Staying Compliant: Considerations for Teams Meeting Recordings & Transcripts
Richard Barrett, Microsoft 365 Technical Specialist and Tom Arbuthnot discuss the power of meeting recording, transcription and AI tools in Microsoft Teams, and how organisations balan...
Microsoft Teams Rooms, BYOD and making the right choices with MVP Randy Chapman
Randy Chapman, Microsoft MVP and Solutions Engineer at Logitech, shares his views on the current state of meeting rooms and BYOD, including manageability of devices at scale and t...
What's Happening now in Teams Phone, Meeting Rooms and Contact Center with Cloud Revolution's Adam Ball
Fellow MVP Adam Ball, Co-founder of Cloud Revolution and Tom Arbuthnot discuss the role of AI in contact centers, and the trends in cloud phone migration and meeting room technology.The potential of AI to disrupt the contact center ...
Microsoft Teams Update - May 2024
May Microsoft Teams Update -all the news and updates you need to know in 15 minutes! Microsoft Teams Rooms 5.0 - new client, QR code join, Autopilot and more'Follow a meeting' in OutlookTeams voice isolation G...
Neat and Shure partner to bring advanced audio to Microsoft Teams Rooms on Android
Recorded live at Comms vNext, Luke Kannel, Product Specialist at Neat and Tyler Troutman, Market Development Specialist at Shure discuss Neat's and Shure's new integration and use case. Luke also gives an overview of Neat's newly released produ...