Microsoft Teams Insider
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
Episodes
62 episodes
Teams Phone Mobile, a perspective from Harold Wortman, Senior Product Manager, Verizon
Harold Wortman, Senior Product Manager - Mobile Unified Communications at Verizon, discusses the journey of deploying Teams phone mobile, feature development and mobile as a default mode...
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31:57
Tampa International Airport - Embracing Microsoft Teams and AV Innovation
Doug Wycoff, Director of Digital Technologies and Innovation at Tampa International Airport, and Rebecca Criswell, Account Manager at AVI-SPL, explain the technological innovations at Tampa International Airport, including use of Microsoft Team...
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23:16
Microsoft Copilot's Role in Compliance, Governance and Adoption
MVP Ragnar Heil, Business Development Manager Microsoft at HanseVision explores the role of Copilot in governance and compliance, as well as the importance of user adoption and change manage...
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32:05
Comparing Dynamics 365 Contact Center to Teams Contact Centers with Chris Goodwill
Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity discusses the evolution of Microsoft's Contact Center and the new Dynamics 365 Contact CenterUnde...
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29:20
AudioCodes CEO Shabtai Adlersberg - The AudioCodes journey, Hardware to SaaS to AI
Shabtai Adlersberg, Co-Founder, CEO and President of AudioCodes shares the fascinating journey of AudioCodes over the past 31 years,...
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36:03
Microsoft Teams Update - September 2024
Microsoft Teams Monthly Update - September 2024No more General ChannelCallback for call queuesMicrosoft Teams Intelligent recap coming for ad-hoc meetings and callsTeams Client Updates Channel Improvements...
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13:36
Microsoft M365 Telco Strategy with Taimoor Husain
Taimoor Husain, Global Telco M365 GTM Strategy Lead at Microsoft, discusses the Microsoft Teams telephony landscape, the rise of Operator Connect and the future of Teams Phone.
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28:24
What is the True Value of Copilot?
Brett Johnson, Microsoft 365 Copilot GBB (Global Black Belt), shares his personal and customer experience of how Copilot in Microsoft Teams and beyond is streamlining meetings, communications a...
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24:45
Mahendra Sekaran, Corporate Vice President Teams Phone, M365 at Microsoft
Mahendra Sekaran, Corporate Vice President, Teams Phone, M365 at Microsoft discusses the journey of Microsoft Teams, his role, Understanding IC3 (Intelligent Conversations and ...
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32:34
Dynamics 365 Contact Center Explained with Alan Ross, Partner Group PM Manager
Alan Ross, Partner Group PM Manager, Dynamics 365 Contact Center at Microsoft delves into Dynamics 365 Contact Center and the role of Copilot in improving agent productivity and customer expe...
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34:56
Neat and Shure’s Integration: What is the Benefit to Customers?
Sherri Pipala, Senior Director Global Alliances at Neat, and Tyler Troutman, Strategic Market Development Team at Shure, ...
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23:35
Shawn Harry's Journey Deploying Microsoft UC in Big & Complex Customers
Shawn Harry, Microsoft 365 Solutions Architect, shares his journey in the Microsoft Unified Communications space. Tom and Shawn talk about the evolution of the UC landscape and the challenge...
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32:24
Support Timelines for Android Teams Rooms and Phones - a Customer Perspective
Dan Hall, Global IT Collaboration Solution Owner at a large manufacturing company gives us a view on using Android-based Phones and Rooms for Microsoft Teams and support timeline considerations.The impact of an upcoming M...
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24:09
Microsoft Teams Update - August 2024
Microsoft Teams Monthly Update - August 2024Microsoft Earnings FY24 Q4 Modern Work InsightsMultiple Teams Client ImprovementsCustom Emojis and ReactionsCopilot Dashboard for all M365 Copilot users...
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17:52
Understanding Teams SIP Gateway with Chandranshu Singh, Senior Product Manager
Chandranshu Singh, Senior Product Manager for Microsoft Teams SIP Gateway discusses the evolution of SIP Gateway from initial release to today, and its value in reducing infrastructur...
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25:08
DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience
Recorded live at Commsverse 2024, Gunnar Meyer, Head of IT Service Delivery at DERTOUR Suisse, the second largest tour operator in Europe, shares their Microsoft Teams journey and...
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11:04
Lessons from BT's Large Scale Microsoft Teams Rooms Deployment
James Robinson, Director & Principal AV Consultant at AVenture Audio Visual, shares his extensive previous experiences with deploying Microsoft Teams Rooms at scale at BT.
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42:28
Microsoft Devices Ecosystem Platform (MDEP) Explained
Yoav Barzilay, Microsoft Senior Product Manager, explains the Microsoft Devices Ecosystem Platform (MDEP) and how it fits in the Microsoft Teams devices ecosystem.Microsoft Devices Ecosystem Platform (MDEP) is a distribution of Andr...
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13:53
AV and UC Converging with John Bailey, Senior Vice President AVI-SPL
John Bailey, Senior Vice President of Technology and Innovation at AVI-SPL, discusses industry changes and the convergence of AV and IT.The industry is experiencing a convergence of AV and ITThe need to focus on reliability...
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27:09
Microsoft Mesh, Real-world Use cases and AI Futures
Jeremy Dalton, Head of Immersive Technologies at PWC and Cathy Moya, Senior Customer Success Program Manager - Mesh Team at Micros...
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24:04
Microsoft Teams Monthly Update July 2024
Microsoft Teams Monthly Update Briefing - July 2024EU issues 'Statement of Objections' to Microsoft - What does this mean for Teams?Important Microsoft Teams Rooms and Phone update (MC804766) Dynamics 365 Cont...
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16:59
The Evolution of Microsoft Teams Rooms and Devices with Craig Durr
Craig Durr, Chief Analyst and Founder of The Collab Collective explores the evolution of meeting room technology, AI's impact and multi-camera solutions.Craig's launch of The Coll...
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32:47
Enhancing Efficiency at Century Communities with Microsoft Teams Phone
Craig Cothern, National Director of IT Delivery at Century Communities, a top 10 home builder in the US, and Oli Lifely...
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20:02