Microsoft Teams Insider
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
Episodes
196 episodes
Microsoft Teams Voice Agents and Unify Integration, What is Possible?
Gidi Adlersberg, Voca CIC Business Line Manager at AudioCodes, discusses the new Microsoft Teams Voice Agent Certification Program, with AudioCodes being the first vendor to achieve cert...
Microsoft Teams Enterprise Update – September 2026
MVP Tom Arbuthnot shares all the latest Microsoft Teams news and announcements in less than 15 minutes for September 2026Upcoming EventsEvents are back after the Augus...
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Voice AI From POC to Production - The Key Lessons - Chris Bailey, Maersk
Chris Bailey, Lead Infrastructure Engineer (Voice and Contact Centre) at Maersk, discusses the practical realities of deploying voice AI across a global enterprise, from early pro...
Mahendra Sekaran, Microsoft CVP, on AI Transformation, Copilot, Work IQ, and Multi-Model Agentic AI
Mahendra Sekaran, Corporate Vice President at Microsoft, discusses the rapid pace of AI transformation and its impact on the communications and collaboration space.• Az...
Beyond the Licence: Lessons from a Global Microsoft E7 Transformation and AI adoption
Ally Ward and Kevin Spence discuss the practical realities of moving 2,500 of 8,000 users from Microsoft E5 to E7, covering migration strat...
How Pure IP Is Transforming Voice With AI and the Intelligent SIP Edge
Adnon Dow, Chief Product Officer at Pure IP, discusses how Pure IP is evolving from a traditional voice carrier into an intelligent SIP edge platfo...
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Microsoft Teams Phone: Recent New Features and What's Coming with Emily Kirby, Microsoft
Emily Kirby, Senior Product Manager, Microsoft Teams Engineering, discusses the latest developments and future direction for Microsoft Teams Phone.• Multi-line calling: a multi-year...
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Javed Khan, CEO of Neat, on the Future of Meeting Rooms and New Capabilities with On-Device AI
Javed Khan, CEO at Neat, discusses his return to the industry and his vision for simple, open, intelligent collaboration experiences. • How advance...
Microsoft 365 AI Workplace Update August 2026
MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for August 2026Link to the deck:
Understanding Agent 365 Hands On: Managing and Securing AI Agents with Microsoft's Graham Hosking
Graham Hosking, Senior AI Solutions Engineer at Microsoft, breaks down Agent 365, Microsoft's approach to observing, governing, and securing ...
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Microsoft Places Updates Explained: Desk Booking, Room Booking and AI with Martin Boam, Microsoft
Martin Boam, Architect - Centre of Excellence at Microsoft, walks through Microsoft Places, the AI-powered workplace solution for coordinating hybrid work, booking rooms and desks, and optim...
Dynamics 365 Contact Center Explained with Alpana Bajaj, at Microsoft
Alpana Bajaj, Partner Group Product Manager at Microsoft, discusses how Microsoft is reimagining the contact centre with AI-first design and agentic capabilities.• How Dynamics 365 ...
Why Microsoft Is Quietly Winning with Enterprise AI with Rishi Kumar, Logitech
Rishi Kumar, Director of Alliances and Go-to-Market at Logitech, discusses how Microsoft is positioning itself as the enterprise AI lea...
Craig Durr, The Collab Collective: Why the Device Market Forecast Dropped From 6% to 3%
Craig Durr, Chief Analyst and Founder at The Collab Collective, discusses his revised five-year video conferencing device market forecast and why he has taken his compound annual growth rate ...
Microsoft 365 AI Workplace Update July 2026
It's the start of Microsoft's new financial year and there's already a lot to unpack. In this month's update we cover the new Microsoft Frontier company, Cowork going GA (and the new consumption cost model), a wave of Copilot and model updates,...
Microsoft Teams Phone and Recording - API Integrations, Automations - Ben Richardson at SmartSearch
Ben Richardson, Infrastructure Engineer at SmartSearch, and Andy Whiteside, VP of Sales at Numonix, d...
How Microsoft, Zoom, and Cisco Are Approaching AI Differently With Kevin Kieller, enableUC
Kevin Kieller, Co-Founder and Lead Analyst at enableUC, discusses how the major unified communications vendors are taking distinctly different approaches to AI and what this means for IT p...
Microsoft Scout Explained: Microsoft's OpenClaw-based AI Autopilot Agent That Works for You 24/7
Michel Bouman, AI Powered Workplace Lead EMEA, India and SEA - Teams Engineering at Microsoft, shares a deep dive into Microsoft Scout, the ne...
Copilot Cowork vs. Scout with Microsoft's Alev Tamer and Chris Wheeler
Alev Tamer, Sr. Partner Solution Architect at Microsoft, and Chris Wheeler, Sen...
Microsoft Planner Roadmap - AI Agents, API and MCP With Howard Crow, Director of Product, Microsoft
Howard Crow, Director of Product at Microsoft, joins the podcast to discuss the evolution of Microsoft Planner, its deep integration wi...
Microsoft 365 AI Workplace Update June 2026
MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for June 2026. Many thanks to Pure-IP for their continued support.
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Microsoft Teams Facilitator: The First Group AI Agent for Meetings With Madhu Sudan, Microsoft
Madhu Sudan, Partner Director of Engineering at Microsoft, discusses Microsoft Teams Facilitator, a first-of-its-kind group AI agent built...
Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI
James Parkes, Senior Product Manager for Microsoft Teams Call Quality Management, Siunie Sutjahjo, Principal Product Manager for...
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