
Microsoft Teams Insider
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
Episodes
135 episodes
How Partners can Accelerate Copilot Success - Wesley Budd, Partner Solutions Architect at Microsoft
Wesley Budd, Partner Solutions Architect at Microsoft, explains how partners are driving real-world impact with Microsoft 365 Copilot.The role of partners in readiness, security...
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26:02

Microsoft Teams Monthly Update - October
Microsoft Teams Monthly Update - October 2025Copilot Chat (free) in Office AppsUnified Copilot Chat in TeamsAgent Mode in Excel and WordTeams Channel AgentsAnthropic Claude Models Come to Copilot<...
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15:15

How IQVIA scaled 650 Microsoft Teams Rooms with Global Standards & Smart Operations
Andre Razzuri, Associate Director at IQVIA, explains how IQVIA rolled out Microsoft Teams Rooms to 650 rooms globally, creating standards and managing...
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23:12
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Microsoft Teams Rooms - How to Choose Beyond the Specs
Simon Dudley, independent consultant and with extensive former experience at Polycom, Lifesize, and Logitech, examines how customers, OEMs and resellers can navigate the increasingly commod...
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43:55

AI in Teams Devices: What’s New and What’s Next? Irena Andonova, Head of Product for Teams Devices
Irena Andonova, Head of Product for Teams Devices at Microsoft, discusses the evolution of Teams Rooms, Phones and DevicesAI is transforming physical meeting spaces—supporti...
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22:25

Microsoft Teams Monthly Update - September
Microsoft Teams Monthly Update - September 2025Malicious URL Protection for TeamsImproved Organization Chart in Profile CardControl External Access by Domain for Specific Users and Groups5 Unify Certified ...
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12:54

Telco Infrastructure Evolution - Automation, AI and Containerisation Explained
Matt Hurst, Senior Director of Strategic Business Architecture at Ribbon, joins Tom Arbuthnot to discuss the significant changes occurring in telco infrastructure with AI, analytics, and aut...
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27:11

Scaling M365 Copilot Adoption Across 20,000 Users
Tom Arbuthnot discusses Microsoft 365 Copilot adoption with Karoliina Kettukari, Head of Modern Work at OP Financial Group in Finland.OP Financial Group has licensed approxim...
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25:14

AV, AI and Meeting Equity - Multi-Camera, Multi-Agent, Multi-AI with Bo Pintea
Bo Pintea from Huddly talks about the evolution of multi-camera setups and their role in creating more immersive and equitable meeting experiences. Bo shares insights from his Microsoft journey and current role at Huddly, covering:...
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34:24

The Future of Converged Communications – Leon Wright, Global Lead at Microsoft
Leon Wright, Global Lead for Converged Communications at Microsoft, discusses how AI is transforming Teams Phone, telco partnerships and customer engagement.How AI is driving renewed interest in Teams Phone and enabling new producti...
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29:50

Microsoft Teams Desk Phones - AI Features and Roadmap
Prashi Badkur, Senior Product Manager Lead for Teams phone devices at Microsoft, talks about the evolving role of physical desk phones.Despite predictions that physical phones would disappear, there remains a strong demand for Teams pho...
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25:45

Inside the Microsoft Teams Technology Adoption Program (TAP) - Building in Quality
Alexander Ivanov, Senior Product Manager, Microsoft Teams explains how the Technology Adoption Programme (TAP) helps shape Microsoft Teams Android devices and drive quality.How TAP enables customers to test features early and influe...
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37:12

Microsoft Teams Update - August 2025
Microsoft Teams Monthly Update - August 2025Microsoft Q4 2025 Earnings In-Car Teams Video CallsTrigger workflows using emoji reactionsOn-Behalf-Of Outbound Teams Phone Calls ChangeFirst Unify Certified Con...
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14:12

Microsoft Teams: From Slack Rival to AI for Work – Jim Gaynor, Directions on Microsoft
Jim Gaynor, Editorial Vice President at Directions on Microsoft, reflects on the evolution of Microsoft Teams and its shifting role in Microsoft’s strategy.How Teams evolved from a Slack competitor to a central productivity ...
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32:07

Understanding AI Assisted Tech and the European Accessibility Act
Neil Milliken, Global Head of Accessibility at Atos, looks at how accessibility is evolving in the enterprise—driven by AI, inclusive design, and upcoming regulation.Neil shares in...
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26:59

Scaling Partner Management of Teams Phone in SMB and Midmarket
Mark Herbert (https://www.linkedin.com/in/herbertmark/), co-founder of Call2Teams (at Qunifi, acquired by Dstny) and now launching Haptap Call Manager, explores how partners are enabling Mi...
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25:30

AI, AV, and the Evolving Role of the Integrator
Dave Hatz, VP of Machine Intelligence at CTI, a major AV integrator and events company, shares his journey from AV programming into AI leadership.How AI is reshaping the AV integr...
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24:11
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Managing Microsoft Teams at Enterprise Scale
Callum Moore is an Enterprise Product Manager for Microsoft Teams at a global organisation supporting nearly 400,000 users. Drawing on his experience across professional services, healthcare, retail, and banking, Callum shares practical insight...
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23:41

Microsoft Teams Update - July 2025
Microsoft Teams Monthly Update - July 2025Microsoft FY26Skype for Business Server Subscription Edition GASummarise transferred calls in Teams with CopilotTeams client health dashboardTeams client ...
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15:18

Microsoft's AI Shift and Fastest Ever Changes with Mary Jo Foley
Mary Jo Foley, celebrated tech journalist and current Editor in Chief at Directions on Microsoft, joins the podcast to delve into the rise of AI and Copilot at Microsoft and the ...
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29:36
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Operators Driving Customer Success - Colt and AudioCodes Live Platform strategic partnership
David Renfree, Manager of UC Sales Specialists at Colt Technology Services, and Jason Wyatt, EMEA Marketing Director at AudioCodes, di...
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28:03

Transforming Meeting Spaces with AI: The year ahead, Mehryn Corrigan, WW Channel Sales Teams Rooms
Mehryn Corrigan, Microsoft Global Channel Sales lead, Microsoft Teams Rooms, discusses the evolution of Teams Rooms and AI and the future of meeting spaces.<...
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23:28

Dan Root explains Barco's ClickShare Microsoft Teams strategy and why they chose MDEP
Dan Root of ClickShare by Barco offers insights into their new Microsoft Teams Rooms solutions and use of Microsoft Devices Ecosystem PlatformClickShare's new Android-based modular compute systems supporting Mic...
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33:29

Video Rooms market perspective and latest news from Jabra with VP of Product, Olly Henderson
Olly Henderson, VP of Product at Jabra, discusses the evolution of meeting room technology and what Jabra is focused on based on customer feedback and insights.Launch of Panacast 40 VBS: A new Android bar for enhan...
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29:19
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